VIB Loyalty Program

 

Subscribe to our VIB mailing list

When you sign up to our VIB mailing list, you will receive emails with exclusive offers just for our VIB members. Visit us in store to receive your VIB card to redeem the exclusive offers! Offers not available online, must be redeemed in store.

 





VIB Loyalty Program Terms and Conditions

  1. The below sets out the Terms and Conditions of Build-A-Bear Workshop Australia’s Very Important Bear (VIB) Loyalty Program ("VIB Loyalty Program").
  2. Individuals who join the VIB Loyalty Program agree to be legally bound by these Terms and Conditions. A copy of these Terms and Conditions can also be found on www.buildabear.com.au.
  3. You can join the VIB Loyalty Program by filling in and signing a "VIB Loyalty Program Joining Form" at any Build-A-Bear Workshop Australia ("BAB") store in Australia. BAB will then issue you with a VIB Card and Member Number. Membership to the VIB Loyalty Program is free, but not transferable. Build-A-Bear Workshop reserves the right to accept or reject any "VIB Loyalty Program Joining Form" in its sole discretion.
  4. Participation in the VIB Loyalty Program is open to individuals whom have an Australian residential address and valid email address. However, if you are under 18 years old, a Parent or Guardian must be present and also give consent for you to join the VIB Loyalty Program at the time of joining.
  5. An individual is deemed to be a member of the VIB Loyalty Program when they sign up in store at Build-A-Bear. Workshop, accepting the VIB Loyalty Program Terms and Conditions and receive their VIB Card. BAB may refuse, terminate or suspend any member’s membership of the VIB Loyalty Program at any time, in its absolute discretion.
  6. By joining the VIB Loyalty Program, membership will entitle members to participate in any rewards, deals and offers which BAB may from time to time offer to its VIB Loyalty Program members exclusively. Details of such VIB Loyalty Program rewards, deals and offers will be notified to members of the VIB Loyalty Program via the member’s email address or SMS. By being a member of the VIB Loyalty Program, you agree to receive emails and any SMS from Build-A-Bear Workshop in relation to the notification, advertisement and promotion of any rewards, offers and deals in relation to the VIB Loyalty Program. Your VIB Card must be presented in store at Build-A-Bear Workshop when making purchases to ensure that transactions are recorded, and your VIB Card must also be presented in store at BAB at the time of redeeming rewards, deals or offers.
  7. Redeeming or obtaining the benefits of any rewards, deals or offers in relation to the VIB Loyalty Program is applicable only to the extent Build-A-Bear Workshop stocks last and are valid in Build-A-Bear Workshop Australia stores only. Rewards, deals and offers are not available on www.buildabear.com.au.
  8. BAB may collect personal information from the members of the VIB Loyalty Program for the purpose of facilitating the VIB Loyalty Program. By joining the VIB Loyalty Program, you, as a member, agree to the collection, use and disclosure of personal information for the purposes of facilitating the VIB Loyalty Program, including purposes related to (i) the notification of rewards, deals and offers in relation to the VIB Loyalty Program (ii) a member accessing benefits in relation to rewards, deals and offers under the VIB Loyalty Program, and (iii) the advertisement of, and promotion of, the VIB Loyalty Program.
  9. BAB reserves the right in its absolute discretion to terminate, modify, limit, or suspend the VIB Loyalty Program, or any rewards, deals or offers thereto, at any time. Promotions are subject to change.
  10. These Terms and Conditions may be modified or terminated at any time by Build-A-Bear Workshop in its absolute discretion.
  11. You must advise Build-A-Bear Workshop, as soon as reasonably practicable, of any change to your name, email address or mobile phone number.
  12. Lost, stolen or damaged VIB Cards will be replaced by Build-A-Bear Workshop. You must notify Build-A-Bear Workshop as soon as reasonably practicable if your VIB Card is lost, stolen or damaged by sending an email to fun@buildabear.com.au, including details of the members name and email address to be able to have a new VIB Card reissued. A new membership number will also be reissued if your VIB Card is lost, stolen or damaged.
  13. A member of the VIB Loyalty Program can at any time terminate their membership to the VIB Loyalty Program by unsubscribing to email notifications and sending an email to Build-A-Bear Workshop to fun@buildabear.com.au with the member’s name and membership number.
  14. Build-A-Bear Workshop will not be liable for:
    • (i) any loss as a result of Build-A-Bear Workshop's termination, modification, or suspension of the VIB Loyalty Program and any rewards, deals and offers thereto;
    • (ii) any loss as a result of Build-A-Bear Workshop’s rejection, termination or suspension of any member’s membership of the VIB Loyalty Program;
    • (iii) any loss as a result of Build-A-Bear Workshop’s modification or termination of these Terms and Conditions;
    • (iv) for any email communication to any member of the VIB Loyalty Program that is misdirected, lost or not received;
    • (v). any damage to any computer, related to or used in connection with the VIB Loyalty Program;
    • (vi) any loss of any rewards, offers or deals which may result from your failure to notify Build-A-Bear Workshop of such changes to your name, email address or mobile phone number; or
    • (vii). any tax liability incurred by a member in connection with the VIB Loyalty Program, including that incurred in the provision of rewards, deals or offers.
  15. These Terms and Conditions are to be read in conjunction with any additional conditions associated with any rewards, deals or offers in relation to the VIB Loyalty Program. In the event of any discrepancies, Build-A-Bear Workshop’s decision in its absolute discretion will be final and binding.
  16. Build-A-Bear Workshop's decision in relation to all matters arising in relation to the VIB Loyalty Program is final and binding.
  17. Build-A-Bear Workshop employees are not eligible to participate in the VIB Loyalty Program.
  18. Members of the VIB Loyalty Program will not receive cash back on any unused rewards, deals or offers in relation to the VIB Loyalty Program. A member of the VIB Loyalty Program can only redeem any reward, deal or offer once per month and a record of participation will be kept on the members account profile.
  19. The VIB Loyalty Program does not apply to Build-A-Party Celebrations.
  20. Any complaints and queries in relation to the VIB Loyalty Program can be sent to Build-A-Bear Workshop by Email: fun@buildabear.com.au.

COLLECTION STATEMENT

Build-A-Bear Workshop Australia Pty Ltd respects your privacy. We will only use the information you provide for the purpose of (1) Registering you for the VIB Loyalty Program, (2) providing you with VIB Loyalty Program member benefits and services, and (3) communicating with you regarding the VIB Loyalty Program. We may disclose your information to our related companies and/or third parties associated with us for these purposes. Our Privacy Policy, available at www.buildabear.com.au/privacy-policy, contains further details regarding how you can access or correct information we hold about you, how you can make a privacy related complaint, how that complaint will be dealt with and the extent to which your information may be disclosed to overseas recipients.